Beyond customer service : keeping customers for life /

Designed for first level supervisors and upper level managers. Techniques for successful communication

Bibliographic Details
Main Author: Gerson, Richard F
Corporate Author: American Veterinary Medical Association
Format: Book
Language:English
Published: Menlo Park, Calif. : Crisp Publications, [1994]
Subjects:

Internet

University of Pennsylvania

Holdings details from University of Pennsylvania
Call Number: SF756.4 .G47 1994